Any personal information provided or to be gathered by PSP UK Group Ltd is controlled primarily by our head office at the address in the contacts page.
The information we learn from customers helps us personalise and continually improve your experience at PSP UK Group Ltd. We use the information to handle orders, deliver items and services, process payments, communicate with you about orders, items, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
Here are the types of information we gather.
Information about our customers is an important part of our business and we are not in the business of selling it to others. We share customer information only as described below:
Should we need to transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the UK’s Data Protection Act.
If you choose to visit PSP UK Group Ltd , your visit and any dispute over privacy is subject to this Privacy Notice and our Conditions of Use including limitations on damages and application of the laws of England. If you have any concern about privacy at PSP UK Group Ltd, please send a thorough description to the address on the Contact Page and we will try to resolve it.
Our business changes constantly and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
You provide most of such information when you search or buy, review, post, participate in a contest or questionnaire or communicate with customer services. For example, you provide information when you search for a item, place an order through PSP UK Group Ltd, provide information in My Account (and you might have more than one if you have used more than one e-mail address when registering with us), communicate with us by phone, e-mail or otherwise, complete a questionnaire or a contest entry form, provide and rate Reviews or employ other personal notification services. As a result of those actions, you might supply us with such information as your name, address and phone number, your credit card information, details of people to whom purchases have been shipped (including address and phone number), e-mail addresses and financial information.
Examples of the information we may collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, login, e-mail address, password, computer and connection information such as browser type and version, your operating system and platform, purchase history, which we sometimes aggregate with similar information from other customers to create features such as Top Sellers, the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time), cookie number, items you viewed or searched for and any phone number used to call our customer services number.
Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily, account information, purchase or redemption information and page-view information. We may also use credit history information from credit bureaus, to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Examples of information you can currently access easily at PSP UK Group Ltd include up-to-date information regarding recent orders, personally identifiable information (including name, e-mail, password, communications preferences, address book ), payment settings when enabled on the site (including credit-card information, gift certificate and cheque balances), e-mail notification settings, recommendations (including recent item-view history, prior-order history and Favourites) and your personal profile.